Refund Policy

REFUND POLICY

Last Updated: 02/01/2026

Thank you for purchasing our digital products.

Please read this Refund Policy carefully before making a purchase.


1. Digital Product Nature

All products sold on this website are digital products (including e-books, fitness programs, and downloadable materials).

No physical items are shipped.

Due to the immediate access and downloadable nature of our products, specific refund conditions apply.


2. 7-Day Refund Eligibility (If Not Downloaded)

You may request a refund within 7 days of purchase only if:

  • The product has not been downloaded, accessed, or opened.
  • No digital files have been retrieved.
  • No program access has been activated.

Refund requests must be sent to:

contact.carolegymlife@gmail.com

Once verified, eligible refunds will be processed to the original payment method.


3. No Refund After Access or Download

Once the product has been:

  • Downloaded
  • Accessed
  • Delivered via email
  • Opened through a digital platform

It becomes non-refundable.

By completing your purchase, you acknowledge and agree that:

This is a digital product and is non-refundable after download or access.


4. Duplicate Charges or Technical Issues

Refunds may be granted in the following exceptional cases:

  • Duplicate payment
  • Proven technical failure preventing product access

Customers must provide sufficient evidence of the issue.


5. Contact Information

For any refund request or support inquiry, please contact:

Business Name: CaroleGymLife
Email: contact.carolegymlife@gmail.com
Country: UAE